FAQ

So, you have a Coupon Code. How do you use it?

It is very simple.

After adding items to your shopping cart, simply click on "View Cart". There will be an option there for you to "Apply Discount Code".

Click on "Apply Discount Code", input your Coupon Code and click on "Apply Coupon"!

If all is well, the coupon will be applied and you can proceed to checkout!

Take note that you are to apply the Coupon Code just before checking out.

 

You have tried applying your coupon code, but it is not working.

Here are some possible reasons:

  • The coupon could be expired, or not available for use yet. Check the validity period of the coupon.
     
  • The coupon could already have exceeded its maximum usage. Some coupons work only once, some twice, others maybe a little bit more. Check to see if you have exceeded your use of the coupon. There may also be a limit of coupon usage globally, once the maximum amount is met, you will be unable to use your coupon code even if you have never redeemed it.
     
  • The coupon requires that a certain amount be met in your shopping cart before it is applicable. Check to see if you have met the requirement.
     

Take note that you are to apply the Coupon Code just before checking out.

As long as you have applied the Coupon Code before checking out, it will be reflected right before you head to the payment page.

You can contact us by sending us an email here